This is the second vehicle I have purchased from the dealership. Zane has been my sales rep and he is exceptional. No pressure. Just quality. Kind and efficient. Same with the finance department. Paperwork completed efficiently with kindness and respect. Grateful for this dealership. Also excellent service department and comfortable setting with nice amenities.
I absolutely love visiting the service department of this dealership. Lindsay Graff is the exceptional service manager and always treats me with the utmost care, concern and respect. I feel respected and highly valued. Adam is also another reason I love the service department. His professionalism and personality are so fun to work with. And technician Zac is phenomenal in his repair and maintenance expertise of our vehicle.
This is my car’s home away from home. Like the spa day for my car and a relaxing experience for me. The people there are nice and professional and always go above and beyond to get the job done !
Great service from Brian in parts and Lindsay the Service manager. They have beautiful facilities too!
Excellent service. Easy to make an appointment. Car was finished when they promise. I appreciated the carwash too! Lindsay was very understanding when I had to reschedule the service appointment due to bad weather.
Jeremy Blundell was my salesperson. I purchased a 2017 Jaguar XE in March of 2020. No pressure, hype or anything in between. Let my hubby and I peruse the KBB page on what the car was worth with no one hovering over us. Even let me visit with the Mechanics regarding the service history. Very please with the whole buying experience. Shout out to Cameron in the parts Dept. Very helpful!!!!
Will do it again when the opportunity comes for another car. Kori and Jeremy were professional and know their business. They were quick and everything was ready when I got there.
We Had a great experience working with Jeremy and Kori, and everyone else as well. Thank you very much all of you. I love my new Land Rover😁
Gage Milligan is what I liked about my experience at Jaguar Downtown Salt Lake. Gage worked really hard on my behalf to make me the best deal possible. Best experience I could have hoped for!
Jeremy was great. No pressure sales, figures out what I was looking for quickly and then efficiently delivered. Probably the easiest, smoothest and most enjoyable car buying process I’ve had.
I was pleased with the attention and the quick communication I received from the dealership when inquiring about the various vehicles they had for sale. My questions were answered promptly. The information is accurate. I appreciate the attention to detail.
We stoped by to look at a used Land Rover and ended up driving 4-5 different cars. We then left to look at a few cars on another lot, returned to the dealership and drove a used Mercedes. Loved the car and decided to purchase it very near closing time. The salespersons stayed and the finance manager as well. The gave me a fair price for our trade and I paid the difference on 2 credit cards(forgot my checks). Everything was wrapped up about an hour after closing. Great customer service and friendly people. 👍🏻
Cory and Kyle were very helpful, patient and delightful to work with. Spent lots of time showing me how to use many features of car
Fun and exciting. Pretty straightforward process. Waited a little long for final prep of the car, but Chad was great. Could have used a tutorial on all the features of the vehicle, but it was pretty easy to figure out.
Chad and the rest of the team where great to work with! My wife loves Her new Rang Rover and the process was easy! Thanks
I had been researching all of the SUVs on the market and originally I was going to buy the Land Rover. I decided on the F-Pace because it’s relatively new on the market and you do not see them on the road. I wanted me in a vehicle and this was me. I felt that I hit the jackpot twice with choosing this dealership and not flying to Vegas, like I had planned on doing. From the beginning, Kori was extremely personable and I didn’t feel like I was talking to a saleswoman. Kori has been in constant ...
I worked with Chad on leasing an F-Type and he was a tremendous help. Always friendly and honest. He did everything I could ask for in facilitating my choice of car. The whole team was helpful, not only to me but also towards each other. Their facility is very nice and it was one of the easiest and best experiences I've had with a car dealership.
We purchased the 2018 E-PACE from Ken Garff Jaguar, working with Kori Criddle, this past weekend. She was a consummate professional, very friendly, incredibly knowledgeable about the vehicle options, features, etc., and made the experience as easy as possible. We were trading in another vehicle and were still “upside-down” but working with Kori and Carson in finance, we were able to make it work. They really worked with us and were pleasant and professional throughout the entire process. Kori even called and emailed after our purchase to make sure we didn’t have any questions or issues. I’d definitely work ...
Lindsay (service manager) and Adam (shop foreman) and Zane (service advisor) are the best people to deal with...they provided great service and they explained every step of repair and service on my vehicle... I will buy another Jaguar or Land Rover at this dealership...
Brought my 2017 F-Pace in for a recall notice plus get my summer tires put on. Had some curb rash on a wheel asked Adam Dell to send the wheel out to be fixed. After 3 weeks and no calls from anyone finally Adam tells me no one can fix the wheel. Really! You buy a 75,000.00 dollar vehicle and they can't help with a wheel!
The salesperson , David Keith, was extremely helpful and professional. He tried to do everything he could to get us the best vehicle at the best price with the best features. Even when I was ready to give up, Mr Keith gave it one last try and found us the right car. I would absolutely recommend andyone to strong Volkswagen of salt lake.
Looked at a used BMW and took a test drive. Easy communication prior to visit and a wonderful experience on the lot. Easy conversation, no pressure and appropriate follow-up. Nicest dealership I've been to. Looking forward to working with them in the future
Jaguar Land Rover really brings the "WOW" factor to their dealership when it comes to friendly customer service. Everyone there is clearly cares about their customers and wants to help. 10/10
Jeremy Blundell was the salesperson for an almost new Santa Fe I purchased and I could not possibly have asked for better attention and service than I received from him and the Land Rover Jaguar dealership. As I seriously look back on it and think to myself, "What could they have done better for me?" I cannot come up with a single thing. I was so excited about my new vehicle I did not even think to look at the gas gauge until I got home and realized they had even lined me up with a full tank ...
Jenny is the definition of great customer service!! Makes sure you are totally pleased. Goes the extra mile for your satisfaction. Excellent experience! Thank you!
As much as I loved Land Rover of Centerville, this new dealership is much more conveniently located for me. The staff was helpful, and courteous. I had a coolant leak, and they were able to diagnose it in very short order. I did have to stop in a second time, as the leak seemed to persist, but they were able to fix the issue. They then did every test they could to ensure the leak was resolved. To top it off, they had a loaner readily available each time I stopped in. Car repairs always suck, but at least JLR ...
They have a "real" manager now . Ryan knows customer service and exhibits true compassion and listens . They had problems in the past but the Garff automotive group did the right thing putting Mr. Porter at the helm . I would recommend this dealer to family they truly care and listen . I saw some of the other reviews and I thinks it's unfair that some advisors names were listed in employees dealt with space and they received bad marks because of others mistakes / incompetence - Joey Malcolm
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