Customer Testimonials
Absolutely thrilled with the level of knowledge they had. They make your purchasing experience amazing 🤩
The customer service I received from my service agent Parker Barton at LandRover SLC was amazing. I would definitely come here again. Parker kept in touch with me from the day I inquired about my situation until the day of completion, with many communications in between. He was friendly + helpful and it was easy to see my satisfaction was his priority. And he was timely. Thank you, Parker!
I 100% highly recommend Kyle Blanchard at Land Rover SLC. He took such excellent care of me during my car shopping process. If you are interested in a luxury car purchase…Call Kyle!
Adam is amazing! Great communication & service! Will definitely be back to service my Defender. Highly recommend. Exceptional service! Thank you Adam!
Every moment spent there from purchase to warranty coverage was exceptional. Jaguar Land Rover of Downtown Salt Lake City is as welcoming and professional as any company could be.
After a terrible accident and our Range Rover being totaled, saving our lives, due to the excellent safety features. It was necessary that we purchase a new car. The only car we wanted was a Range Rover. Ken Garff Jaguar and Land Rover, in Sale Lake City, Utah, made this purchase happen. They found us, a beautiful Range Rover Autobiography and they did not pressure us at all. Thank you, Ken Garff Jaguar and Land Rover.
Great experience.
Buying from them was a very pleasant experience, Sabastian is a great salesman. The company itself stands behind there vehicles and is eager to please. I highly recommend them and will check them first if I'm ever in the need for another vehicle, new or used.
Very nice and helpful people
The service advisors are top of the line. Great dealership, excellent service
I received exceptional service from Adam for routine services. I needed on my vehicle. Everybody there is so friendly and helpful. Five star service at an automobile repair shop is an unexpected perk! Thanks for always taking care of us!
I took my car in for the 21000 mile service. There were 2 other issues that needed to be addressed. There was a little bit of a delay, but the dealership reached out and made up for any inconvenience. Thank you.
WoW!!! Ayla was awesome! Sofia was Awesome! Never bought a vehicle on line before. Sent inquiry email through App, Ayla sent me a video of the vehicle within hours. I had many questions. Sofia would fill in seamlessly when Ayla was unavailable. I would give more stars if I could. This was the best car buying experience I have ever had! Thank you Ayla, Sofia, and Kelly!! My next car will be from this crew. Plus, I bought a used vehicle! Great Customer Service!! Thanks again. Craig.
Land Rover Downtown service department is awesome! So helpful and friendly
Awesome team, both with our purchase & our service - Great dealership! Excellent customer service!
Tyler Seawright is an excellent person to work with in your service department. He is thorough, HONEST, knowledgeable, goes above and beyond his line of duty, efficient, and prompt responses to phone calls, texts and emails. I may not be your typical high end clientele but I know quality and a good natured human being when I meet one. Tyler sets that bar high for others to reach. Something that can’t be taught. My horrific journey with this Range Rover started from another dealer I bought it from to the service station who was just supposed to change the ...
The service was quick and on time. Tyler was especially helpful!
Tyler is great, friendly, knowledgable and communicative.
Tyler and Parker are always exceptional to work with in the service department. Every time I come in with an issue, they are helpful, kind, accommodating, and very personable. They've made my LR ownership experience materially better.
Adam in the service department is the BEST! I have had the pleasure of working with him for the past 4 years. He is professional and kind. I travel from Idaho to have my car serviced, and I can always count on Adam to work around my schedule and have my service completed in a timely manner. Thanks Adam!
Thanks to ADAM
Very pleased with our recent experience here. Kyle Blanchard was great to work with. He was very professional, kind and supportive without making us feel pressured. Both Kyle and Kelly were super patient as we considered options. Kelly Bolton too was a blast to work out the final components of the purchase with. Overall really great guys there and I would recommend anyone in the market to go with Ken Garff.
Best service and people I have worked ever with! We have been going to Land Rover Downtown Salt lake for years now and feel like family. Can’t give enough stars to Tyler in the service center. Shelby
Sebastian made the car buying experience so easy. He and his team are terrific.
Amazing service and friendly staff all around. Would definitely recommend!
Worked with Adam Dell again and he was great as always. Happy to keep my sevice with him and LRDSL.
Adam Dell provided me outstanding customer service during my recent visit. 5 stars for sure!
This was hands down the best experience we’ve had with a dealership! From the moment we walked in the door till we drove away with our new car - everyone we encountered was courteous, respectful & knowledgeable!!
Great service and environment.
Shout out to Cameron in the parts department for going above and beyond to get my shop the parts we needed to take care of one of our customers!! Thanks So Much!!
Ask for Ayla, trust me. Her attention to detail and communication skills makes her one of the best sales reps I've worked with. This place sets the standard for car-buying experiences. What a breath of fresh air in this industry. Will be back for all future car buying.
Ask for Ayla, trust me. Her attention to detail and communication skills makes her one of the best sales reps I've worked with. This place sets the standard for car-buying experiences. What a breath of fresh air in this industry. Will be back for all future car buying.
Your service team really helped me out in a pickle. Really appreciate them.
Tyler was great to communicate. They were able to diagnose the issue, order the part and do the repair. Thank you Land Rover SLC
Parker and Tyler were amazing and helpful. Great service and communication!!!!
I split my time between the Seattle area and Salt Lake City. I go out of my way to have my RRS serviced in SLC. I just trust them more, and they’ve been better at figuring out any issues and addressing them.
Great service! Friendly service rep!
I got a car yesterday from here, everyone was really helpful and welcoming (from the front to manager),Edgar helped me through the whole process of buying the car, he was very knowledgeable of his job and explained me all the important details, it was really a nice experience getting the car from there! I recommend this place!
One of the best car buying experiences I've had. Team was beyond nice, helpful, & knowledgeable. Location is very well maintained, and the snack selection one of the best (my daughter can attest).
Great experience all the way around. Our rep followed up daily with updates while we were waiting for our car to arrive. It was much appreciated since we were on a time crunch.
My experience at landrover was a 10/10! Exceptional personal and detailed communication was outstanding. My car arrived ahead of schedule and every effort was made to ensure we received it before Christmas. The staff was working overtime and their dedication showed! My representative was incredibly helpful. We would recommend landrover Salt Lake City to our friends and family!
Great loaner car and great service advisor.
I just bought my Land Rover Defender from Nick Favero and had a great experience. He really made sure I was getting exactly what I wanted and even helped out with some things beyond his job as a salesperson. At no time did I feel pushed to do anything. He just helped me find what I was looking for. The whole operation was first class.
Went to get service done for my discovery and Tyler at the service center was awesome. He got me checked in, and quickly got into the inspection, and what my car needed. I was in and out. Great CS and service. Thanks for the help Tyler.
This is a beautiful and welcoming dealer with great service. Adam was very professional and diligent, he kept me informed throughout the work order progress. However, Do NOT BUY A DIESEL LAND ROVER. Mine has sat in a LR shop for hours twice. Techs often don't know how to fix it this DEF glitch that would cause vehicle NOT to start because of a "low quality DEF Warning" A common issue in this POS diesel generation vehicle. Land Rover doesn't care. They'll sell you a diesel vehicle that can leave you stranded anywhere.
I recently had the pleasure of visiting the service center at Land Rover Downtown SLC, and I cannot express enough how impressed I was with the outstanding service. Tyler Seawright went above and beyond to ensure that my vehicle received the attention it needed. He took the time to thoroughly explain the necessary repairs and maintenance, ensuring that I was well-informed and comfortable with the service recommendations.
My service advisor, Tyler Seawright, at downtown Land Rover recently helped me with a battery problem that had eluded resolution on several other service visits at other dealer. His tenacity and professionalism is greatly appreciated. Also great are the scheduling and desk reception staff. Thanks!
I have had great experiences dealing with Land Rover of Salt Lake!
Brian, Kelly, Kori were fantastic to work with. The whole team was great even the receptionist. Purchased a used vehicle out of state and was the easiest car buying experience I have had. The vehicle was as advertised and I got an excellent extended warranty as well from the finance team. Highly recommend this team if you are looking for a wonderful car buying experience.
Super happy with the service department at Land Rover Salt Lake. Tyler rocks and can get things done. Having them to support the service of my car provides a comfort level that is amazing.
The best at taking care of my Range Rover Sport. Shout out to Luis the GM for always taking care of me and Adam in the service department. I will never trust anyone else with my car or vehicle purchases. I highly recommend this dealership.
great experience, dealt with Sofia Kori and Kanani what a great team!
Land Rover Downtown Salt Lake is amazing! Very classy!! My salesperson was just the best and I highly recommend Ayla.
Go to Landrover downtown? Make sure you talk to Jarred , he is one of the best and you will leave happy
Best in service! Hands down the most professional team. Shayne had his LR repaired when no one else would even look at it. Glad they are available in a pinch. Gwen
Luis Moreno is an incredibly helpful and efficient employee at Ken Garff Land Rover. He has been instrumental in helping me with my car needs, from getting a new car to servicing my current one. Luis is always willing to go the extra mile to make sure I am taken care of, and he has a knack for making me feel like I am his top priority. One example of Luis's helpfulness was when I was looking to buy a new car. I was feeling overwhelmed by the process, but Luis took the time to sit down with me ...
Having really good experience here.
Rovers are great vehicles, but can complex to maintain. The service department here is the best - respectful of time, upfront about options and knowledgable. We spent an hour with each salesperson during the purchase and then years with Travis and the team getting new tires, oil changes, upgrades and other items keeping our LR4 and then a Rover Sport in top condition.
I had a great experience buying a car from this dealership. First, I dealt with Kyle and honestly it was a pleasure especially compared to some of the people (from other dealerships) that I spoke with before him. I bought the car without driving it or seeing it in person and Kyle made me feel comfortable with the condition, excited about owning the car, and confident that everything would go well. Kori helped me with the financing when Kyle was off for the day by giving me a simple "do you mind if we take a shot at the ...
This is my 3rd Jaguar that I have bought from Ken Garff Jaguar. All quality vehicles, the sales personnel Jared Price was very helpful and I know the service department will be excellent in the future!!
Edgar vega Vargas
Exceptional experience in the service department with a difficult to duplicate and diagnose issue. They spent extra time to ultimately find the nature of the issue and special order needed parts. Tyler was very professional and helpful and we would highly recommend Land Rover Downtown Salt Lake for purchase of a new vehicle and service.
Great car buying experience with Yamila and Kelly. I purchased my 2019 Range Rover whilst out of state and Yamila couldn’t have been more helpful throughout the process. Even with the time zone difference Yamila was ready and available to answer my many questions and made the transaction seamless.
5 star experience! Thank you Brian and Garrett
Sean Wilson was a PLEASURE to work with. He was straight forward, polite, and easy to work with. I HIGHLY recommend Sean on your next visit.
Are you looking for the best place to redeem your Kelly Blue Book KBB offer? Then look no further because you found it. My name is Alex, I have sold 4 cars in the past decade using KBB instant offers and I've never had a more excellent experience than I had with Sean at Jaguar Land Rover Downtown Salt Lake City! Sean was a joy, one of the most polite people I have met, and the whole team was incredibly welcoming. Remember that TV show Friends? That's how welcome I felt at the dealership. In fact, after I left ...
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Very attentive staff Came through on every request timely
Our experience here was incredible. Kyle was super patient with us, not pushy, really friendly, and helpful. We went in “just to look” and everyone was so great we ended up buying the next day. Kyle did everything over text and when we got there the car was ready for us and he had about 5 minutes of paperwork. Kelly in finance was just as great - didn’t feel like we were getting “sold” at all. Just felt like we were hanging with friends who were excited for us to get into a car we liked. Ended up with a 23 ...
Great Salesman and Manager, good communication. Superb New Luxury cars & good quality used cars. Would definitely recommend buying a car drop them. I did! .
What a great experience! Ayla and team are the best. 5th car purchased here.
Excellent experience! Far beyond met our expectations. Carr looked amazing when we received it. Paperwork was quick.
Good people who overcame supply chain and manufacturing issues to get me a great car!
Great experience. Go visit Edgar in Sales. He will take good care of you.
Smooth, honorable & easy. Thank you Jared
Kyle was wonderful to work with.
Great experience! The salesman was great to work with and helped us with all of our requests.
Kyle Blanchard is the man! In all seriousness, we had two really solid options from where we could order my wife’s new RR Sport. We first checked out LR Lehi because they are 15 minutes from our house, were also slightly less expensive, but couldn’t give us an accurate time, or even a rough time, on a delivery date for the new car. We went to SLC and met with Kyle, and the rest is pretty much history! Kyle was everything that I’d wanted a salesman to be for a purchase of this size. He was professional, he ...
Super impressed and happy from my experience with Ken Garff Land Rover of Salt Lake. The sales and finance team were great and I lovey new ride. Thanks Ken Garff!
We found a good car we liked here. Kyle and Kori were very friendly and helpful to get us the best deal on it. Highly recommend!
Yes! I purchased a 2023 Range Rover Evoque Thanks to the amazing team I worked with. Jared, Kelly, and Garrett. Top notch service. Went above and beyond my expectations!
I am writing this poor review given the repair on my 2012 LR4. Despite them having the car for a week, after having to wait 2 months to get an appointment, the dealership charged me $2200 for a coolant repair….and the car still leaks. I drove the car home and parked it. Still leaking coolant in the exact same spot as before. Shoddy work or no work at all. Can’t tell. I asked for them to save the crossover pipe they replaced but when I came to pick up the car they did not have it. I have a call into ...
So Allie and Tyler in the appointment area were just great ! Allie was so helpful on setting up the appointment. The gentleman in the service area was also just so nice and friendly. Ended up purchasing a range rover sport autobiography edition and I am just so excited ! What a beautiful SUV! The salesman , Kyle , was also just so down to earth , friendly and fun ! Kelly the sales officer was also great and so helpful ! This was an all around great experience ! I have never been treated so well at a car dealership. It was such an easy streamlined non ...
I fell in love with a Discovery before there were even pictures on the website. Diego let me bug him and allowed me to come in before the vehicle was ready. I knew I wanted it before I saw it but, honestly I didn’t want to go to the Land Rover dealership - my own ego was the reason. The people were amazing to work with and Garett and Diego got my car ready for pickup by noon the next day. They have made me feel welcome and I won’t be going anywhere else!
Very nice people easy to deal with made life very easy to buy a new car highly recommend
It was a pleasant experience. We were treated well, the staff was very efficient, professional and friendly. We're pleased with our purchase and appreciate the ease of the entire process.
Good place
Excellent service from Zane. He made getting our new car a pleasure
Tyler is a delight to work with. He always ensures I'm well taken care of during the entire service process. Highly recommend!