Customer Testimonials
Great experience. Brian and the whole team were attentive, well trained, helpful and professional. Highly recommend.
The whole team at Land Rover Downtown Salt Lake was incredible. Everyone was friendly, professional, and extremely helpful. The entire process was so easy and we were impressed with everyone. Thank you!
I never thought I could get a tutorial on using all these many many options and buttons and truly feel the next day I actually know what I’m doing. Galina and all the staff is so helpful, patient and supportive. Not including any other person in my family…just my past six brand new cars I have never had such knowledge and confidence. Thanks for a great experience!
Jordan was fantastic!
Our experience was very positive with friendly staff, efficient service and a very fair price.
Parker was excellent to work with. He’s the best! He was Very helpful and knowledgeable.
Outstanding sales and service
Great sales and terrific service
Adam is great in the service department! Awesome mechanics! Thanks!
Very professional and competent. They know their products inside and out and they made the whole process as smooth and quick as possible.
Sebastian was a pleasure to work with. The entire staff was very professional. I would highly recommend shopping at Ken Garff.
Luke was a wonderful salesman. Kelly, Finance Director, was patient and knowledgeable. All-in-all a 5 star process in car buying from Land Rover SLC!!
Great experience for my wife and I! Everyone is kind, understanding, knowledgeable, and very helpful! I will come back for the next one! Thanks guys!
Parker is an amazing part of the Land Rover team! So helpful and thoughtful and helped make our experience fantastic
Garrett and Ayla went above and beyond to deliver exceptional service. We appreciate you guys!
I just bought my first car, and I couldn’t be more excited! Galena was absolutely amazing throughout the entire process. She made everything so smooth and stress-free, answering all my questions and handling everything with ease—even took care of the window tinting for me. I’m so grateful for her help and would definitely recommend her to anyone looking for a car!
We absolutely love our Defender, which we purchased a year ago and has been an incredible vehicle ever since. The buying experience was the best and smoothest I've been through. Since then, everyone has been consistently helpful and thoughtful. Special thanks to Ayla for her outstanding support!
Land Rover Downtown is an excellent place to find your next vehicle. The staff is friendly and knowledgeable. From the reception, to the sales and the service center, I have never had a negative experience here.
Fantastic experience purchasing a new Defender. The sales person (Parker) was fantastic to work with (highly recommend him). The process was smooth, easy, and efficient. Hope to buy another vehicle from this dealership sometime in the future.
Great experience in securing a car with this dealership. Salesman Luke was knowledgeable and most pleasant. The dealership has a very professional look and feel. The sales manager was also most helpful. Highly recommend without reservation.
I worked with Ayla Ljubijankic. She is very talented, and it is a pleasure to work with her. I would give her 5 stars.
I recently worked with Galina at Land Rover Downtown, and I couldn’t be more impressed with the experience. As an out-of-state buyer, everything had to be handled over the phone, and Galina was incredibly helpful and patient throughout the entire process. She took the time to walk me through every detail, answered all of my questions, and made what could have been a stressful situation feel smooth and easy. I highly recommend this dealership—and if you have the chance, definitely ask to work with Galina. She’s fantastic!
We Love Land Rover of Salt Lake! From the Sales Department to the Service Department everyone is always great to with and very accommodating! Highly Recommended!
tyler delivers 6 star service from the moment you meet him .
Great service!
My experience at Ken Garff Jaguar/Land Rover of SLC was highly positive! Our sales consultant, Sebastian, was welcoming, professional, and very knowledgeable of the vehicle I was looking for. I highly recommend this location. Excellent team! Thank you!
Sent my Range Rover down because it had a low coolant warning as well as a door handle that wouldn’t retract. I was quoted $3000 to fix. When I got my car back after they had it a week longer than anticipated and after paying the $3k both the warning light and the door handle were still unfixed. The dealership worked with me to get me a loaner while they took the car in a second time. They told me a latch in the handle was broken even tho the tech notes said it worked properly and wanted another $945 to ... Read More Google - Mar 31, 2025
Knowledgeable, kind, professional!!!
Amazing service and exactly what you would expect, even for a car bought from a distance.
I recently had the pleasure of working with Jordan Wise at Land Rover Downtown Southlake, and I couldn't be happier with my experience! Although I live in Georgia, I purchased my Defender 110 from a dealership in Utah, and Jordan made the entire process seamless.
From the very beginning, she was incredibly attentive and responsive, answering all my questions and addressing my concerns with professionalism and warmth. Jordan arranged for the purchase and delivery of my Land Rover without any hitches, ensuring that everything went smoothly from start to finish. She sent me thorough videos of inside and out to ... Read More Google - Feb 11, 2025
Brian Soriano-Betancourt & Luiz (sales manager) Highly recommended. Super easy to work with. We had a special situation where we drove 8hrs to purchase from a different dealer which did not work out. They had the same Make/model/trim (22 MX Plaid). They made it easy. Very friendly, whole staff. Thank you
To start off with , I had an outstanding experience working with Edgar and Brian at Land Rover. From start to finish, they are the epitome of professionalism—never pushy, always patient, and truly focused on helping me find the right car. What stood out the most was they were always responsiveness; both consistently returned my calls promptly and addressed all my questions with clarity and honesty. Edgar and Brian are rare gems in sales, and I wish more people in the industry were like them . Highly recommend working with them if you’re in the market for a Land Rover . ... Read More Google - Jan 15, 2025
Salesperson Luke went above and beyond to help us purchase a Tesla. They were upfront about their fees, honest about their pricing, and transparent about all the details of our car deal. We bought a Tesla Model 3 Performance from here and we would highly recommend this dealer to any of our friends.
Sebastian was very cool to work with and surprisingly knowledgeable about the vehicles. It was refreshing and a great experience.
Great salesman and service
I cannot say enough good about the Land Rover Salt Lake City crew! Adam has always been my go to and never disappoints with how he innately goes above and beyond. My last appointment, he was out of the office and Tyler seamlessly stepped in, providing another flawless experience. As always, thank you so much, fellas!!
Dealer and service providers worked hard on short notice to get my vehicle fixed and me back on the road during a busy time and with no notice. Cannot thank everyone there enough
I wanted to commend Brian, Parts Manager, at Landrover downtown Salt Lake. He went above and beyond in helping me find the wrap for my 2022 110 landrover defender trophy edition. While I was not able top obtain any help at the Hunt Valley dealership where I purchased the vehicle, Brain was able to provide excellent help. I purchased a 2023 defender trek through Jared at this dealership who also did an amazing job to sell the vehicle. Because of Brain's and Jared's service, I plan to purchase my next vehicle at Landrover downtown Salt Lake. Highly recommend.
I love my Defender 110. The LRDSL service team take care of it as if they owned it. It's hard to find that level of service / attention to detail these days. Tyler and Parker at the service desk are excellent at communicating, especially at proactively providing service updates, and making me feel valued as a customer. Jared on the sales floor has been an amazing resource and advisor throughout my LR ownership journey. And Kelly in the finance/warranty department has been very helpful. Highly recommend this dealership because of the great people there.
I had bought a Range Rover from them and had it for two weeks and it was having problems and they took it back and refunded me all my money. I thought that was very kind of them to do that, they stand by their cars and they care about their customers needs.
Tyler was exceptional, great product knowledge, exceptional customer service! Follow up was also outstanding...
This was the best customer service experience I've ever had buying a car. Highly recommend!
Sterling and I had a great experience purchasing a new Range Rover Sport. We thoroughly enjoyed working with Sebastian. He knows the product line so well. He was excellent at keeping in touch with us and communicating where we were at throughout the process. We highly recommend Land Rover Downtown Salt Lake.
Absolutely thrilled with my experience at Land Rover Downtown Salt Lake! From the moment I walked in, the staff was welcoming and professional. I brought my vehicle in for a detail, and they truly went above and beyond.
The attention to detail was impressive—every nook and cranny was meticulously cleaned, and my car looked brand new! They even took the time to address a few specific requests I had, and their expertise was evident throughout the process.
The facility itself is modern and inviting, making the wait comfortable. I couldn’t have asked for a better experience! I highly ... Read More Google - Nov 1, 2024
Went in for diagnostics and service. Lindsay and Tyler were great to work with.
Outstanding!
Great service, great donuts, fast and friendly.
Great dealership with awesome staff and service.
Absolutely thrilled with the level of knowledge they had. They make your purchasing experience amazing 🤩
The customer service I received from my service agent Parker Barton at LandRover SLC was amazing. I would definitely come here again. Parker kept in touch with me from the day I inquired about my situation until the day of completion, with many communications in between. He was friendly + helpful and it was easy to see my satisfaction was his priority. And he was timely. Thank you, Parker!
I 100% highly recommend Kyle Blanchard at Land Rover SLC. He took such excellent care of me during my car shopping process. If you are interested in a luxury car purchase…Call Kyle!
Adam is amazing! Great communication & service! Will definitely be back to service my Defender. Highly recommend. Exceptional service! Thank you Adam!
Every moment spent there from purchase to warranty coverage was exceptional. Jaguar Land Rover of Downtown Salt Lake City is as welcoming and professional as any company could be.
After a terrible accident and our Range Rover being totaled, saving our lives, due to the excellent safety features. It was necessary that we purchase a new car. The only car we wanted was a Range Rover. Ken Garff Jaguar and Land Rover, in Sale Lake City, Utah, made this purchase happen. They found us, a beautiful Range Rover Autobiography and they did not pressure us at all. Thank you, Ken Garff Jaguar and Land Rover.
Great experience.
Buying from them was a very pleasant experience, Sabastian is a great salesman. The company itself stands behind there vehicles and is eager to please. I highly recommend them and will check them first if I'm ever in the need for another vehicle, new or used.
Very nice and helpful people
I received exceptional service from Adam for routine services. I needed on my vehicle. Everybody there is so friendly and helpful. Five star service at an automobile repair shop is an unexpected perk! Thanks for always taking care of us!
I took my car in for the 21000 mile service. There were 2 other issues that needed to be addressed. There was a little bit of a delay, but the dealership reached out and made up for any inconvenience. Thank you.
WoW!!! Ayla was awesome! Sofia was Awesome! Never bought a vehicle on line before. Sent inquiry email through App, Ayla sent me a video of the vehicle within hours. I had many questions. Sofia would fill in seamlessly when Ayla was unavailable. I would give more stars if I could. This was the best car buying experience I have ever had! Thank you Ayla, Sofia, and Kelly!! My next car will be from this crew. Plus, I bought a used vehicle! Great Customer Service!! Thanks again. Craig.
Land Rover Downtown service department is awesome! So helpful and friendly
Awesome team, both with our purchase & our service - Great dealership! Excellent customer service!
Tyler Seawright is an excellent person to work with in your service department. He is thorough, HONEST, knowledgeable, goes above and beyond his line of duty, efficient, and prompt responses to phone calls, texts and emails. I may not be your typical high end clientele but I know quality and a good natured human being when I meet one. Tyler sets that bar high for others to reach. Something that can’t be taught. My horrific journey with this Range Rover started from another dealer I bought it from to the service station who was just supposed to change the ... Read More Google - May 20, 2024
The service was quick and on time. Tyler was especially helpful!
Tyler is great, friendly, knowledgable and communicative.
Tyler and Parker are always exceptional to work with in the service department. Every time I come in with an issue, they are helpful, kind, accommodating, and very personable. They've made my LR ownership experience materially better.
Adam in the service department is the BEST! I have had the pleasure of working with him for the past 4 years. He is professional and kind. I travel from Idaho to have my car serviced, and I can always count on Adam to work around my schedule and have my service completed in a timely manner. Thanks Adam!
Thanks to ADAM
Very pleased with our recent experience here. Kyle Blanchard was great to work with. He was very professional, kind and supportive without making us feel pressured. Both Kyle and Kelly were super patient as we considered options. Kelly Bolton too was a blast to work out the final components of the purchase with. Overall really great guys there and I would recommend anyone in the market to go with Ken Garff.
Best service and people I have worked ever with! We have been going to Land Rover Downtown Salt lake for years now and feel like family. Can’t give enough stars to Tyler in the service center. Shelby
This is my first time using the service after buying my defender last year could not have gone smoother
Sebastian made the car buying experience so easy. He and his team are terrific.
Amazing service and friendly staff all around. Would definitely recommend!
Worked with Adam Dell again and he was great as always. Happy to keep my sevice with him and LRDSL.
Adam Dell provided me outstanding customer service during my recent visit. 5 stars for sure!
This was hands down the best experience we’ve had with a dealership! From the moment we walked in the door till we drove away with our new car - everyone we encountered was courteous, respectful & knowledgeable!!
Great service and environment.
Shout out to Cameron in the parts department for going above and beyond to get my shop the parts we needed to take care of one of our customers!! Thanks So Much!!
Ask for Ayla, trust me. Her attention to detail and communication skills makes her one of the best sales reps I've worked with. This place sets the standard for car-buying experiences. What a breath of fresh air in this industry. Will be back for all future car buying.
Ask for Ayla, trust me. Her attention to detail and communication skills makes her one of the best sales reps I've worked with. This place sets the standard for car-buying experiences. What a breath of fresh air in this industry. Will be back for all future car buying.
Your service team really helped me out in a pickle. Really appreciate them.
Tyler was great to communicate. They were able to diagnose the issue, order the part and do the repair. Thank you Land Rover SLC
Parker and Tyler were amazing and helpful. Great service and communication!!!!